You bought single tickets to The Lion King for next Tuesday, but your child gets sick on Monday morning. 👉 You exchange online Monday before 11 AM (24+ hours out). You pay $10/ticket fee + any price difference. Valid.

You bought discounted rush tickets for tonight’s show. You realize at 2 PM you can’t go. 👉 You cannot exchange. Rush/promo tickets are final sale. You eat the cost.

Policy information current as of 2025. For the most up-to-date rules, visit mirvish.com/help or call 1-800-461-3333.

The short answer is — but there are important rules, deadlines, and fees you need to know. This guide breaks down everything from free exchanges for subscribers to single-ticket policies, fees, and step-by-step instructions. The Basics: Subscribers vs. Single Ticket Buyers Mirvish treats ticket exchanges very differently depending on how you bought your tickets.

You’ve booked tickets months in advance, but now a work meeting has popped up, the babysitter cancelled, or you’ve simply caught the flu. The question on your mind: Can you exchange Mirvish tickets?