This eBook provides a step-by-step framework for understanding, preparing for, and responding to organizational crises. It translates decades of communication research (Situational Crisis Communication Theory, Image Restoration Theory, Coombs’ SCCT model) into actionable strategies, then tests those strategies against —from the Tylenol tampering (1982) to the Boeing 737 MAX disasters, the Facebook-Cambridge Analytica scandal, and the United Airlines passenger dragging incident.
This write-up is designed for a landing page, a book proposal, or a promotional description. It highlights the book’s value proposition, target audience, key features, and a chapter-by-chapter breakdown. Subtitle: From Situational Theory to Social Media Firestorms – A Practitioner’s Guide to Navigating Chaos 1. Book Overview (Blurb) In an era where a single misstep can ignite a global backlash within minutes, crisis communication is no longer just a PR function—it is a strategic imperative. Yet, most crisis management books remain either too theoretical or too anecdotal. Crisis Communication Management: Applying Theory to Real Cases bridges that gap with precision. Yet, most crisis management books remain either too
📘 Download the full eBook now → [Buy Link] 📄 Download the free Chapter 1 (SCCT Overview) + Tylenol Case Study → [Sample Link] 🎓 Request a bulk license for your team or classroom → [Contact Sales] It highlights the book’s value proposition