The defrost drain hole (also known as the condensate drain) is obstructed by a plug of ice. This prevents melted frost (during the auto-defrost cycle) from draining into the evaporator tray beneath the unit.
Diagnosis & Resolution of Frozen/Blocked Refrigerator Defrost Drain Hole fridge drain hole blocked with ice
[Current Date] Appliance: Refrigerator (Frost-Free Model), Fresh Food or Freezer Section The defrost drain hole (also known as the