Enter .
If your dispatch board looks like a game of Tetris on hard mode—orders piling up with no clear pattern—you’re probably reacting instead of predicting . hotspot despatch
In delivery terms: If 40% of your lunch orders come from the same business park between 12:00–1:00 PM, you don’t send drivers from base at 11:55 AM. You pre-position them at the nearest coffee shop parking lot at 11:30 AM. Old-school dispatch (static routing) assumes demand is random. It’s not. You pre-position them at the nearest coffee shop
Stop managing where orders are . Start managing where orders will be . Stop managing where orders are
Drivers refuse to move without a guaranteed order. Fix: Build a “reposition bonus” ($2–$3) or guarantee a minimum hourly during repositioning windows.
Have you tried dynamic repositioning? Drop your biggest dispatch headache in the comments.