A: Physical key works anywhere. Mobile Secure Key works as long as you have the app installed (no roaming needed). SMS may fail without international roaming.
A: No. HSBC does not expose the Secure Key OTP to external apps for security reasons. 8. Final Checklist – Before You Need It ✅ Activate Mobile Secure Key on your primary phone immediately after opening an account. ✅ Register a backup method (SMS or physical token) in case you lose your phone. ✅ Test the OTP generation before traveling. ✅ Keep your physical token away from magnets, heat, and moisture. ✅ Know HSBC’s support number to deactivate lost devices. If you're stuck at a specific step (e.g., "Activation code not matching" or "No option to activate in my app"), let me know your HSBC region (UK, HK, US, SG, etc.) – activation flows differ slightly by country. hsbc activate secure key
A: You must deactivate Mobile Secure Key on the old phone first (if possible), then activate on the new phone. If old phone is lost, call HSBC to reset. A: Physical key works anywhere