| Action | Instructions | |--------|----------------| | Generate OTP | Press button once → read 6-digit code | | Code expired | Wait → press button again for new code | | Sync error | Generate 3 codes in a row without using → try login again | | Lost token | Call HSBC immediately: +44 1226 261 010 (UK) or local hotline | | Battery dead | Visit branch or call to order replacement (fee applies) |