Lost your physical key? Contact HSBC immediately to avoid being locked out when you need to make critical payments. Disclaimer: Features vary by HSBC region (UK, Asia, US, Middle East). Check your local HSBC website for exact options.
The short answer is:
Activate the Digital Secure Key inside the HSBC app today. It’s free, more convenient than the physical fob, and still highly secure.
For years, HSBC’s Secure Key (a physical device or digital app-based generator) has been a cornerstone of their online banking security. But what if you’ve lost yours, the battery has died, or you simply find it inconvenient?