I bought the hardcover two years ago. It sat on my nightstand, annotated in the first three chapters, then slowly buried under newer releases.
Voss teaches you to listen for fear , hesitation , and sincerity . You cannot learn to identify those sounds by reading about them. 1. The "Late-Night FM DJ" Voice (Live Demonstration) Voss famously instructs you to use a slow, deep, soothing voice to defuse anger. In the audiobook, he actually does it . Hearing a former FBI agent shift from his normal speaking voice into that hypnotic, calming tone is worth the price of admission alone. You hear the temperature of the voice drop. You realize: Oh, that’s what power sounds like. never split the difference audiobook listen
Last month, I finally downloaded the audiobook. And within 20 minutes, I realized my mistake. I bought the hardcover two years ago
If you’ve been in the business, sales, or self-development world for longer than five minutes, you’ve heard the hype. Never Split the Difference by former FBI hostage negotiator Chris Voss is consistently ranked as one of the best negotiation books of all time. You cannot learn to identify those sounds by
After listening, you will find yourself unconsciously using "tactical empathy" at the coffee shop ("It sounds like you’re having a tough morning with the espresso machine...") and watching people’s faces change when they realize you are actually listening to them.