Pay for Intercom or Userlike , but only because they allow you to save the Internal AI Prompts as saved replies.
Use a fast, lightweight script like Tidio or Gorgias , but spend your money training agents on the Proactive Sales Script .
A "live chat script" isn't just a piece of JavaScript you paste into your <head> tag. It is a hybrid concept:
You can have the most expensive, AI-powered chat software on the market, but if your agents type like robots, you will lose sales. Conversely, you can use a free, open-source script, but without a strategic playbook, you’ll drown in support tickets.
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